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Handle your everyday banking needs through PhoneBanking

Eligibility

All applicants must be at least 16 years old to apply for this service.

Automated Service

Dial +356 2380 2380 from your phone and the voice messaging system will guide you. If you are a Premier customer dial +356 2148 9100 and if you are an Advance customer call us on +356 2148 9101 *. Our emergency services are available 24 hours a day, 7 days a week.

Talk to a Customer Service Representative

There is no need to call your branch anymore. Our Customer Service Representatives are there to provide you with prompt quality service.

Find out more


Logging onto the PhoneBanking Service

To log on to the PhoneBanking service, follow the steps below:

  • Dial +356 2380 2380; if you are a Premier customer dial +356 2148 9100 and if you are an Advance customer call us on +356 2148 9101.
  • Select the language and the customer type.
  • Key in your PhoneBanking number (which will be mailed to you once you apply for the service) or your primary account number (current or savings account) or one of your HSBC Bank Malta Credit Card number. Followed by the # Key.
  • Key in your PIN.

* To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

* To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

Express Banking

Express Banking.

View your HSBC accounts, 24 hours a day, 7 days a week.

Find out more

Have a question?

Have a question?

Call our Contact Centre on

+356 2380 2380

We're here from 8:00am to 8:00pm excluding Sundays and Public Holidays.

 

Connect with us

Listening to what you say about our services matters to us. It’s easy to share your ideas, stay informed and join the conversation.

 

 

Registered Address: 116, Archbishop Street, Valletta VLT 1444. Company No.:C3177

© HSBC Bank Malta p.l.c. 2017. All rights reserved.

Registered Address: 116, Archbishop Street, Valletta VLT 1444. Company No.:C3177

© HSBC Bank Malta p.l.c. 2017. All rights reserved.