CDD Review Officer

Introduction
CDD Reviewers are mainly responsible for the completion of Customer Due Diligence reviews and Requests for Information whilst ensuring excellent customer service.
Main responsibilities:
- Process remediation activity relating to CDD and KYC checks.
- Contacting customers both telephonically and by letter.
- Adhere process requirements to ensure timely completion.
- Accurately record customer information on the systems.
Essential skills / Knowledge / Experience:
- Positive, enthusiastic and a team player
- Excellent written and verbal communication skills
- Fluency in English & Maltese.
- Reliable, organised, meticulous and prepared to work under pressure
- Able to work on own initiative.
- Problem-solving and decision-making skills.
- IT literate.
- 4 “O” Level passes or equivalent (minimum grade C/5), preferably including Mathematics and English,
or
12 months experience within CDD/KYC, Banking or Financial Services role
or
a recognised Anti Money Laundering, Compliance or Financial Crime Qualification.
Other Information
This role offers the opportunity for hybrid working after the initial training weeks where you will be a required to work from the office.
This opportunity is open to full timers (40 hours), reduce hours (30 hours) and also available in Gozo after training.
Submitting your application
You can submit your application by completing and submitting the application form (PDF) electronically.
Send your completed application form to us as an email attachment to: malta_hrrecruitment@hsbc.com
The closing date for applications is 8 June 2023.