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Day-to-day banking

Discover the simplest ways to manage your everyday banking needs.

We're committed to safeguarding your health and wealth throughout this volatile period. While we've had to change our branch opening hours due to the current COVID-19 coronavirus situation, we'll continue to offer you ways to bank without stepping out the door.

You can manage your finances through online banking and on our mobile banking app. Digital banking is safe and secure, and helps reduce the load on our call centres so we can offer more immediate assistance to those who need it.

Could we save you a trip?

The services you need may already be at your fingertips. Learn more about ways to bank with us from the safety of your home.

If you do need to visit us, please check our updated branch information first.

Getting in touch with us

We've reduced our branch opening hours in accordance with the latest government guidelines. If you've made an appointment with us, you may experience changes or delays as we work to adapt to the challenges ahead.

Our Contact Centre is currently experiencing higher than normal call volumes. During this time, we are prioritising our service to assist customers with:

  • Lost or stolen cards, cheques, or tokens
  • Possible fraud transactions
  • Emergency situations (e.g. customers stranded overseas and emergency encashment)

You may also find the information that you seek on these help pages.

We appreciate your patience and understanding, and we'll continue to do our best in supporting you throughout these difficult times.

Frequently asked questions

If you need any information, visit these help sections.

Approved and issued by HSBC Bank Malta p.l.c, (116, Archbishop Street, Valletta VLT 1444). HSBC is a public limited company regulated by the Malta Financial Services Authority and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta). HSBC is licensed to conduct investment services in terms of the Investment Services Act (Cap.370. of the Laws of Malta) and is enrolled as a Tied Insurance Intermediary for HSBC Life Assurance (Malta) Ltd under the Insurance Distribution Act (Cap. 487 of the Laws of Malta).

 

Disclaimer

 

The Site is primarily intended for those who access it from within Malta. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside Malta.

Listening to what you have to say about our services matters to us.