- Transfer between your own accounts or send money to someone from your payee list.
- Send money to a company from your payee list.
- Send money to someone for the first time. You'll need their bank details for this.
- Send money to a company for the first time. We have a predefined list for you to choose from.
Securing your transfers
In order to protect your transfers, when making payments to new beneficiaries, there is now a new way to input the code on your secure key device.
On the other hand, paying someone you have saved before, will be simpler and faster as you will no longer need to input this code.
Secure Key Device Code
The new way to input the code on your secure key device now consists of the last 5 digits of the beneficiary’s account number/IBAN and the full amount of the payment transfer.
Example 1. Account Number is 23452767 and amount to pay is €123.40.
The customer must input the following in the Security device: 5276712340.
Example 2. IBAN is MT12ABCD213214521456345264 and amount to pay is €100.00. The customer must input the following in the security device: 4526410000.
Example 3. IBAN is MT12ABCD213214521456345264 and amount to pay is €0.75.
The customer must input the following in the security device: 45264075.
Example 4. IBAN is MT12ABCD213214521456345264 and amount to pay is £50.00; the source account is denominated in euro; during the inputting of the transfer the debited amount works out to an equivalent of €54.17.
The customer must input the following in the security device: 452645000.
Saving a transfer or payment for future use
If paying a new company (pay bills), the payment details will be automatically saved for future payments.
If effecting a transfer through ‘Pay a New Person’, you can tick the option ‘Add to your payees’.
Please note that for transfers, the default for this option is always unticked.
Unless you tick this box in the transfer request, the details will not be saved for future use.
How can I ...
Frequently asked questions regarding our Move Money screen are available in the PDF below.
Effect a transfer between my HSBC accounts
Effect a transfer from the payee list (saved transfer)
Effect a payment to a company (Pay bills)
Effect multiple payments to companies
Create a new payment to a company
Approved and issued by HSBC Bank Malta p.l.c, (116, Archbishop Street, Valletta VLT 1444). HSBC is a public limited company regulated by the Malta Financial Services Authority and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta). HSBC is licensed to conduct investment services in terms of the Investment Services Act (Cap.370. of the Laws of Malta) and is enrolled as a Tied Insurance Intermediary for HSBC Life Assurance (Malta) Ltd under the Insurance Distribution Act (Cap. 487 of the Laws of Malta).
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