When effecting international non-SEPA payments, it is important that you follow these guidelines to ensure that the payment is processed without unnecessary delays.
- include a valid International Bank Account Number (IBAN) when available
- include details for beneficiary and/or purpose of payment in the 'For Payee' fields
- search the beneficiary bank using a bank code if the requested bank is not available in the dropdown
- continue to input the beneficiary name in the first line of the payee address, if the beneficiary name does not fit in the beneficiary name field