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Introducing the new data privacy laws

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2018 will see one of the biggest changes to the Maltese data privacy laws as the General Data Protection Regulation (GDPR) is introduced across Europe on 25 May.

The General Data Protection Regulation (GDPR) will deal with the huge increase in customer data that is now generated from social media and online activity. Whether that's sharing a tweet or shopping online, the new laws will provide individuals with more transparency and stronger rights regarding personal data.

At HSBC we have always taken data privacy very seriously and we believe the introduction of the GDPR is really positive – giving you more control over how organisations use and manage your data.

What does this mean for you?

GDPR provides you with more transparency regarding your personal data. It strengthens your rights, giving you improved access to your data and the right to review and, in certain circumstances, edit or delete the information that organisations store about you.

Whilst that’s good news for consumers, the great news for HSBC customers is that you don’t need to do anything. We’ll keep looking after your data like we always have and if you do want to know more about the data we hold and how we use it, all you need to do is check out our privacy policy.

To find out more, read our frequently asked questions.

What does this mean for HSBC?

GDPR won’t change the ways we use your personal information.

We'll continue to value the data you share with us, treating it with respect and keeping it secure at all times. We'll continue to contact you appropriately about services that may benefit you, unless you’ve asked us not to.

So whilst the laws might be changing, our commitment to looking after your data stays the same.

Our new Privacy Notice

We want to make it easier for you to find out how we collect, use and protect your information, so we’ve updated our Privacy Notice.

To read the privacy notice, you can download it from below.

Business banking

If you are a business banking customer, you should also refer to our Commercial Banking Privacy Notice which applies to you and your business. You can access the relevant privacy notice pages for business banking as follows:

Insurance products

Other than the information on insurance in our Privacy Notice, please note that HSBC Life Assurance Malta Ltd uses re-insurers in order to be able to offer life insurance products. To this extent kindly note that as a controller, GenRe (General Reinsurance Corporation) is making their Privacy Notice available to all HSBC Life Assurance Malta Ltd customers and data subjects connected to the insurance policies. Please click on the below link to access this Privacy Notice.

The below copy is in Italian.

A tutti coloro che usufruiscono delle Polizze Assicurative Collettive HSBC Italian Creditor Protection Insurance, di seguito è illustrata la nostra Informativa sulla Privacy.

Vi invitiamo, inoltre, a prendere nota che la HSBC Life Assurance Malta Ltd si avvale della RGA International Reinsurance Company dac come riassicuratore per queste polizze.

A seguire troverete il link all’Informativa sulla Privacy RGA riguardo ai dati che RGA detiene a fini di riassicurazione.

Your rights

You have a number of rights in relation to the information that HSBC holds about you including the right of access to your data. Please download and fill out the below form in order to exercise any of your rights as set out in our Privacy Notice. Please note that whilst HSBC aims to safeguard your rights to the fullest extent, HSBC retains the right to not entertain requests that are deemed to be manifestly unfounded or excessive in nature such as where the same request is made more than once within a short span of time. Finally, before your request is processed, HSBC shall have the right to ask you to specify the information or processing activities to which the request relates.

 

Frequently asked questions

Disclaimer

The Site is primarily intended for those who access it from within Malta. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducements to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside Malta.

Listening to what you have to say about our services matters to us.