Simple access to your accounts
With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.
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What you can do
Through our phone banking service, you can:
Check your balance
Make payments
Pay bills
Transfer money
Set up standing orders
Set up and manage term deposits
Check interest and exchange rates
Speak to a member of our team
How it works
You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts.
If you have a specific question, or want to set up standing orders, pay bills to a non-HSBC bank account, order a new cheque book or report a lost or stolen card or cheque, you can speak to a member of our team.
You'll need a phone banking number and PIN, which we'll send to you by post when you register. There are no security questions to remember. You can also use your account number or HSBC credit card number instead of your phone banking number.
Phone banking is simple to use but you can check the options you'll encounter in our guides.
Use the service
You'll need to be at least 16 to use phone banking. We may monitor or record your call in the interests of security and to help us improve our service.
Already registered?
HSBC Premier
+356 2148 9100
Lines are open 24 hours a day, 7 days a week
HSBC Advance
+356 2148 9101
Lines are open 24 hours a day, 7 days a week
Personal banking
+356 2380 2380
Lines are open 24 hours a day, 7 days a week, with customer representatives available 8.00am to 8.00pm, except Sundays and public holidays
New to phone banking?
You'll need to register for the service before you can use it and to be signed up for online banking.
