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What you can do
Through our phone banking service, you can:
- Check your balance
- Make payments
- Pay bills
- Transfer money
- Set up standing orders
- Set up and manage term deposits
- Check interest and exchange rates
- Speak to a member of our team
How it works
You can carry out basic tasks on your own, like checking your balances and transferring money between your accounts.
If you have a specific question, or want to set up standing orders, pay bills to a non-HSBC bank account, order a new cheque book or report a lost or stolen card or cheque, you can speak to a member of our team.
You'll need a phone banking number and PIN, which we'll send to you by post when you register. There are no security questions to remember. You can also use your account number or HSBC credit card number instead of your phone banking number.
Phone banking is simple to use but you can check the options you'll encounter in our guides.
Use the service
You'll need to be at least 16 to use phone banking. We may monitor or record your call in the interests of security and to help us improve our service.
+356 2148 9100
Lines are open 24 hours a day, 7 days a week
+356 2148 9101
Lines are open from 08:00 to 18:00 excluding Sundays and public holidays
+356 2380 2380
Lines are open 24 hours a day, 7 days a week, with customer representatives available 08:00-16:00, except Sundays and public holidays
New to phone banking?
You'll need to register for the service before you can use it and to be signed up for online banking.