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Report a lost or stolen card

Let us know as soon as possible if your card goes missing

Reporting your card

Please take action as soon as you realise your cards have been lost or stolen. Once you report your card, we will cancel it immediately and send you a replacement. You'll get your new card within 3 working days and a new pin after another 2 working days.

Call us straightaway

To report your card lost or stolen, please call us on:

+356 2148 3809

24 hours a day, 7 days a week.

Listening to what you have to say about our services matters to us.