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Mobile alerts

Stay in control of your accounts

Keep up to date with what's happening on your account

Subscribe to mobile alerts and we’ll send you a text message if something changes on your account - or doesn't happen when you expect it to. We'll also contact you if we need to check anything for security reasons.

You choose the alerts you want to receive and the accounts you want to hear about. You can update this any time in online banking.

What alerts can you set up?

  • Term deposit will mature in 5 days

  • Standing order not made after 3 attempts

  • Loan repayment not made after 3 attempts

  • Direct Debit taken from your account

  • Credit - eg pension, dividends - made to your account

  • Salary paid into your account

  • Account balance goes over pre-set amount

  • Account balance falls under a pre-set amount

  • Transaction made over or under the set amount

How to register

Register online

Simply log on to online banking to subscribe and/or review the way we send you mobile alerts.

Register by phone

You'll need either:

  • your phone banking PIN and 10-digit electronic banking number (EBN), or
  • your account number, or
  • your credit card number


Personal banking customers call +356 2380 2380

Premier customers call +356 2148 9100

Advance customers call +356 2148 9101

Register in branch

Approved and issued by HSBC Bank Malta p.l.c, (116, Archbishop Street, Valletta VLT 1444). HSBC is a public limited company regulated by the Malta Financial Services Authority and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta). HSBC is licensed to conduct investment services in terms of the Investment Services Act (Cap.370. of the Laws of Malta) and is enrolled as a Tied Insurance Intermediary for HSBC Life Assurance (Malta) Ltd under the Insurance Distribution Act (Cap. 487 of the Laws of Malta).




The Site is primarily intended for those who access it from within Malta. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside Malta.

Listening to what you have to say about our services matters to us.