Travel insurance

Yes, you can arrange additional cover for a trip at your own cost.

These optional extensions are available:

• Rental Vehicle Excess
• Winter Sports Extention
• Specified Items Extention
• Increase in Baggage Limit for Cruises
• Cancellation of Trip (extreme weather conditions)
• Maximum duration of trip extension                                                              

To discuss your needs and obtain a quotation, contact Mediterranean Insurance Brokers on +356 2343 3234 or email hsbcclaims@mib.com.mt

If you're a Premier customer you'll be covered for a single trip of up to 90 days; it's 60 days for Advance customers.

Yes, the insurance covers both holidays and business travel.

They are covered irrespective of whether travelling with the cardholder or not.

Eligible members include partners living at the same address, as well as children living with you, under the age of 18 or under 25 if in full-time education.

When making a claim it is important that you provide the necessary information and documents required, to enable Mediterranean Insurance Brokers to proceed with the handling of your claim. These may differ from one benefit to the other, however as a minimum the following documentation will be required:

• Completed claim form
• Passport Copy
• Copy of ID card of Main Card Holder
• Flight Tickets or e-tickets (departure and arrival)
• Luggage Tags

Depending on the claim being made, additional documentation may be required such as:

• Damage report by Airline/Cruise Line (Property Irregularity Report) if claiming for damaged luggage
• Police report for lost or stolen items, within 24 hours of discovery
• Medical Report/s (if claiming any medical expenses or cancellation of travel)
• Hotel Accommodation Vouchers
• Flight & Accommodation invoices & Receipts;
• Documentation to confirm reason/s for cancellation or curtailment;
• Cancellation confirmation from Airline / Agent indicating any refund due (if any);
• Evidence of money taken abroad – this may take the form of foreign exchange receipts or cash withdrawals in case of Euros.

For further guidance contact Mediterranean Insurance Brokers on +356 2343 3234 or email  hsbcclaims@mib.com.mt