Table of contents
At HSBC Bank Malta p.l.c., we're committed to the protection and security of your personal data, as well as respecting and safeguarding your privacy. Data is an essential element in providing you with our services. Rest assured that we process and keep your personal data safely, and this whilst keeping you in control. We have always taken data privacy very seriously.
We want to make it easier for you to find out how we collect, use and protect your data, along with informing you of your rights, as well as how your data is shared with social media platforms for marketing purposes, including how you may opt out.
Our Privacy Notices
Our Privacy Notices explain:
- What information we collect about you
- How we use the information we collect about you
- Who we share information with, the circumstances when we share it, and what steps we take to make sure it stays private and secure
These notices reflect the strengthened position of data subjects as well as the enhanced obligations, transparency and accountability of data controllers as envisaged in Regulation (EU) 2018/1725, commonly known as the General Data Protection Regulation or GDPR.
For new and existing customers, the full versions of our Retail and Commercial Banking privacy notices are available for download and review:
Our Privacy Notice Retail Banking Malta (PDF) - this notice relates to our personal products and services you have with us in Malta.
Our Privacy Notice Commercial Banking Malta (PDF) - this notice relates to our commercial banking products and services you and your business have with us in Malta.
If you're browsing our website and social media, you can view our Website & Social Media Privacy Notice.
You can also review our Mobile Banking Privacy Notice to discover how we collect, use and protect your information when you access our Mobile Banking app.
Business banking
If you are a business banking customer, you should also refer to our Commercial Banking Privacy Notice which applies to you and your business. You can access the relevant privacy notice pages for business banking as follows:
Insurance products
Other than the information on insurance in Our Privacy Notice, please note that HSBC Life Assurance Malta Ltd uses re-insurers in order to be able to offer life insurance products. To this extent kindly note that as a controller, GenRe (General Reinsurance Corporation) is making their Privacy Notice available to all HSBC Life Assurance Malta Ltd customers and data subjects connected to the insurance policies. You can view the GenRe Privacy Notice if you'd like to know more.
Your rights
Our Privacy Notices include information about your rights regarding your data.
You have a number of rights in relation to the information that HSBC holds about you including the right of access to your data. Please download and fill out the HSBC RBWM Privacy Notice form in order to exercise any of your rights as set out in our Privacy Notice. Please note that whilst HSBC aims to safeguard your rights to the fullest extent, HSBC retains the right to not entertain requests that are deemed to be manifestly unfounded or excessive in nature such as where the same request is made more than once within a short span of time. Finally, before your request is processed, HSBC shall have the right to ask you to specify the information or processing activities to which the request relates.