Our personal banking tariff is changing
You may be aware that the operating environment has changed significantly in recent years. As a result, the cost of providing our services has increased.
What is changing?
In order to partially cover the costs to serve our customers, for some customers who do not qualify for any of the exemptions mentioned below, we will start charging a €5 monthly fee. To provide sufficient time for our customers to determine their personal choice, the fee shall be applied from the beginning of May 2021, or for customers aged 61 years and over, from June 2021.
How will the fee work?
Every month, starting from May 2021 (June 2021 for customers aged 61 years and over) we will check your accounts and your account activity over the previous 3 months to determine whether the fee will be applied or not.
When applicable, the fee will be debited from your account each month without notice, and will show in your statements.
What are the exemptions?
The fee will not be applied if:
You meet one of the income exemptions:
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You meet one of the product exemptions:
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You meet one of the other exemptions:
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