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Coronavirus (COVID-19) guidance

Find the latest update on our Coronavirus arrangements

We're here to help

In view of the latest Coronavirus restrictions update by the Health Department, please note that if you visit a branch, we will:

  • not ask you to wear a face mask while inside the bank unless you decide to do so. In that case, for security reasons, we will ask you to remove your mask briefly so that we can identify you
  • take your body temperature and allow you into the bank if your reading is 37.2 degrees or less
  • ask you to use hand sanitizers when entering and exiting the bank

Could we save you a trip?

The services you need may already be at your fingertips. You can manage your finances through online banking and on our mobile banking app. Digital banking is safe and secure, and helps reduce the load on our call centres so we can offer more immediate assistance to those who need it.

Learn more about ways to bank with us from the safety of your home.

Frequently asked questions

If you need any information, visit these help sections.

Listening to what you have to say about our services matters to us.